Frequently Asked Questions
Everything you need to know about shopping with Halo’s.
What is Halo’s return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may vary slightly between collections.
Are your materials sustainably sourced?
At Halo’s, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Custom duties and taxes are calculated at checkout so there are no surprise fees upon delivery.